Once your order has been placed, there is a 48 hour processing time. Once the processing time has passed, we will begin preparing your order. Depending on your order, it may take up to 10 business days to be shipped. Once we ship your order, you will immediately receive a tracking number to the email you provided us with.

Please be advised that delays can happen which is beyond our control. Under certain circumstances, shipping can take 5-10 business days.
We cannot change the address once your order has shipped.

RETURN POLICY

ALL SALES ARE FINAL! There will be no refunds or exchanges issued for any purchased product unless the product is deemed to be defective by the merchant. If there is an issue ith your order, please contact us within 24 hours of recieving it. If a product is defective, it must be shipped back to the merchant within 7 days of purchase with all tags and wrappings attached before a refund/exchange will be issued. Product(s) must be COMPLETELY unused and unaltered and in original packaging in order to be reimbursed.

If you purchase a wig and request for any adjustments i.e "lace to be cut" or "lace tinting," exchanges or refunds are prohibited and all sales are final.