Velvinque Virgin Hair Co. regrets to inform you that we do not accept returns of any kind due to a health standard that we aim to maintain. All sales are final. If you have received an order that you are not satisfied with, contact us immediately at velvinquevirginhair@gmail.com. We will be happy to accommodate all of your concerns. We pride ourselves on our customer service, and will work to ensure that you always feel like the queen you are.

Velvinque Virgin Hair Co. has many different promotional offers that come and go for different seasons, holidays and events. There is also a static promotional code of 10% off that you may use at any time, these static promotional codes are given out by our brand ambassadors.

In order to achieve a full style, the average bundles you would need for a full head is 2 to 4, depending on the lengths of the hair. You can use 2 bundles if you are using 10" to 14" hair, 3 bundles if you are using 16" to 20" and 4 bundles if you are using 22" and up. Keep in mind that if you are using a closure or a frontal, you will need less hair to achieve a full look. The amount hair you use also depends on your preference of fullness, the suggested lengths above will allow you to achieve a full, yet very natural look.

Velvinque Virgin Hair Co. accepts all debit and credit cards as a payment method. Both Visa and Mastercard are accepted.